This warranty does not cover any defects, malfunctions or damages that result from improper installation, commercial use, rental use or improper maintenance. The spa shell is made of high quality impact resistant thermoplastic. The spa surface cannot be subjected to periods of direct sunlight without being filled with water. Exposure to direct sun can cause deformation of the spa surface. Such exposure will void the warranty. This Limited Warranty is limited to the original owner, installed at the original site. Any requests for change of site location must first be approved in writing by Clearwater Spas. This Limited Warranty is void if the spa has been altered, neglected, abused or misused or if any repairs have been made by an unauthorized agent. Misuse and abuse include any installation, maintenance or operation not in accordance with the owner’s operations manual. Clearwater Spas is not responsible for incidental or consequential damages of any nature, acts of God or other causes beyond the control of Clearwater Spas. All warranties, implied or otherwise, including implied warranties for merchantability and fitness for a particular purpose, are limited to the terms set forth in this warranty. Exterior structural integrity of the cabinet is warranted to be free of defects at time of delivery and for 20 years for Signature Package / 10 years Gold Package for RIM Cabinets and for one year on Cedar Cabinets thereafter, but does not include the cabinet surface color finish fading (stain or paint). No representative of Clearwater Spas, not its agents, distributors or dealers, has any authority to alter in any manner the terms of this Limited Warranty and Clearwater Spas is not responsible for any undertaking, representation of warranty made by any other person beyond those expressly set forth in this warranty. This Limited Warranty only covers those items manufactured by Clearwater Spas. Exclusions: any options added that are not standard features, fuses, light bulbs, LED lighting, spa pillows, filter cartridges, ozonators, UVC or salt system, any music systems such as iPod/MP3/FM docking stations, ClearStream Bluetooth System, ClearSound Stereo System, ClearPlay Bluetooth System, Media System, speakers, subwoofer, MicroSilk, Power-In-Motion (PIM) Package, circulation pump – which are covered under their separate manufacturer’s warranty.